JOBS, WANTED !

Job Description:

• Manage large amounts of inquiries via calls and chat “mostly chats”
• Identify and assess customers’ needs to achieve satisfaction.
• Diagnosing and repairing faults.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra space of kindness to engage customers

Job Requirements

• Proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices “Preferred”.
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• College degree in Faculty of : computer science or information technology or equivalent.
• Excellent in excel
• Able to work under stress.
• Able to work on shift Basis.
• Experience with remote desktop applications and help desk software “Preferred”.
• Attention to detail and good problem-solving skills.
• Good written and verbal communication.

Apply

Looking for a creative and professional Flutter developer.
Skilled in: Coding, UI/UX, and porting to Android, iOS, and Windows.
Writes smart, simple, well documented, readable, and beautiful code.

Send us samples of your pretty work.
Create the next demo sample, and send it too ;) This is a BIG plus.

Demo Sample Project:
Use your skills at the maximum to cook the following cake. And send us Source code, easily install deployment package.

Exams System.
Mobile app with two users, either admin or student

Admin interface:

• Admin Login, Logout, Change password, Reset password by email.
• Create exams, add exam questions, each question has up to 5 answers, choosing the correct answer.
• Listing students results, and scores.

Student interface:

• Choosing exam from listed exams.
• Answering the exam and saving the results.
• After finishing the exam showing the score.

Excited to see your work ;)

Apply

Looking for a creative and professional web developer.
Skilled in both frontend and backend developer.
Skilled in: PHP, MySQL, HTML, CSS, JavaScript, JS libraries (jQuery. etc.), CSS Frameworks, SEO.
Writes smart, simple, well documented, readable, and beautiful code.

Send us samples of your pretty work.
Create the next demo sample, and send it too ;) This is a BIG plus.

Demo Sample Project:
Use your skills at the maximum to cook the following cake. And send us Source code, easily install deployment package.

Online Exams System.

Backend:

• Admin Login, Logout, Change password, Reset password by email.
• Create exams, add exam questions, each question has up to 5 answers, choosing the correct answer.
• Listing students results, and scores.

Frontend:

• Choosing exam from listed exams.
• Answering the exam and saving the results.
• After finishing the exam showing the score.

Excited to see your work ;)

Apply